At ERH-Rachele’s Candles, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data we receive from our customers and website visitors. By interacting with our website or purchasing our products, you agree to the terms outlined in this policy.

1. Information We Collect:

a. Personal Information:

• Name

• Contact information (email address, phone number, shipping address)

• Payment details (credit card information, billing address)

b. Non-Personal Information:

• Cookies and other tracking technologies (for website analytics)

2. How We Use Your Information:

We use the collected information for the following purposes:

a. Order Processing:

• To fulfill and deliver your orders

• To communicate order updates and shipping information

b. Customer Support:

• To provide assistance and respond to your inquiries

• To enhance your overall customer experience

c. Marketing:

• To send promotional materials, newsletters, or updates (you can opt-out at any time)

• To personalize your experience and recommend products based on your preferences

d. Improving Our Services:

• To analyze website usage and improve our products and services

• To gather insights into customer preferences and trends

3. Information Sharing:

We do not sell, trade, or transfer your personal information to third parties without your consent, except for the purpose of order fulfillment and necessary business operations. We may share non-personal information for analytics and marketing purposes.

4. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5. Cookies:

We use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but please note that certain features on our website may not function properly.

6. Your Rights:

You have the right to access, correct, or delete your personal information. To exercise these rights or if you have any privacy-related concerns, please contact us at [your contact email].

7. Updates to the Privacy Policy:

This Privacy Policy may be updated periodically. Please review the latest version on our website. Your continued use of our website and services constitutes acceptance of any changes.